At LRetouch, every image tells a story—and behind each one is a streamlined, high-touch workflow driven by a dedicated production team. Let’s take you behind the scenes to see how our Account Managers (AM), Editors, and QC Specialists work together to deliver consistent, high-quality results for real estate professionals worldwide.
Account Manager (AM) – The Client’s Voice
Staying Connected, Staying Ahead
Start: 6:00–8:00 AM – Order Check & Priority Setup
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Starts the day based on when orders are submitted via our client portal
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Reviews input links, confirms file counts, request types, and specific notes
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Clarifies unclear or missing information before assigning orders
8:30 AM – Order Assignment
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Manages high-priority or urgent tasks
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Assigns jobs to editors based on availability and specialization
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Clarifies requirements with editors when needed
Midday – Internal Coordination
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Communicates with clients to update order progress or resolve questions
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Reviews completed orders and identifies issues with QC or senior editors
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Updates internal checklists and processes for continuous improvement
End of Day – Delivery Prep & Follow-Up
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Reviews all completed orders passed by QC, verifies output quantity and format
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Marks orders as complete and sends final delivery URLs to clients
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Coordinates with the team to ensure no orders are missed
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Collects and reviews client feedback
Photo Editor – The Creative Technician
Focused edits, pixel-perfect results.
Start: 9:00 AM – Order Review & File Prep
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Reviews feedback from previous orders and prepares improvements with QC
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Opens assigned tasks, checks instructions, and downloads files
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Verifies file count, input quality, and editing requirements
Midday – Deep in Editing
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Performs HDR blending, white balance correction, window masking, line straightening, and more
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Applies photographer-specific preferences saved in the CRM
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Collaborates with the AM if additional clarification is needed
End of Day – Upload & Documentation
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Exports final files in required formats
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Uploads and hands over edited files to the QC team for review
QC Specialist – The Final Checkpoint
QC in action—where precision meets quality.
Start: 8:30 AM – Order Review & Feedback Analysis
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Reviews customer feedback from previous orders
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Prepares quality improvement plans in coordination with editors
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Checks all assigned orders: input file count, output file count, client requirements (stored in CRM)
Midday – Quality Control Begins
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Carefully reviews completed orders from editors
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Verifies exposure balance, alignment, lighting, object removal, and overall consistency
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Confirms alignment with the photographer’s editing style and notes
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Provides feedback or requests re-edits if necessary
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Makes small corrections directly when needed
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Notifies AM if any delays are anticipated
End of Day – Final Approval & Delivery
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Marks files with “PASSED” status upon completion
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Uploads final files to client delivery folders and informs AM
Summary
At LRetouch, production is more than just editing—it’s a team effort designed to ensure accuracy, consistency, and fast turnaround, even as your workload scales.
Whether you submit 10 images or 300, our team is ready—early morning to late night—to deliver polished results that match your style and support your business growth.
Want to see how we work?
Request a free trial or a custom demo by contacting:
📩 Linh Nguyen – linh.nguyen@lretouch.com
Or explore more on our LinkedIn page:
🔗 LRetouch Photo Editing Services